Clerical Officer Competencies
Team work
Information Management | Processing
Delivery of Results
Customer Service & Communication Skills
Specialist Knowledge, Expertise and Self Development
Drive & Commitment to Public Service Values
Clerical Officer competitions can be highly competitive. However, effective preparation can give you the edge over your competition. Remember, most of your competition won’t know how to ACE competency-based interviews. Therefore, a little know-how can give you the edge
My advice – KEEP IT SIMPLE
SIMPLE structure – I favour SAR (Situation, Actions, Results)
You MUST maintain focus – Understand what the competencies mean, essentially what the panel is listening for. This will keep you focused throughout, preventing waffle or going off on a tangent
Have a back-up example for each competency
NB: Competency based interviews can be very formal. Don’t be put off if the panel isn’t friendly or engaging
“Paul, just a quick email to say thanks for the great interview coaching session we had on zoom 4 weeks ago. I did my interview and I’m very happy with how I performed. I did my best, that’s all I wanted to do, not let myself down. I enjoyed the interview in a strange way, think that’s because I could understand and answer the questions effortlessly. That’s definitely down to you guidance and way you coached me!”
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